Privacy Policy

Last Updated: March 18, 2026

Welcome to Bharat CRM WhatsApp Linker. Your privacy is critically important to us. This Privacy Policy document contains types of information that is collected and recorded by the Bharat CRM WhatsApp Linker Extension and how we use it.

1. Information We Collect

The Bharat CRM WhatsApp Linker extension operates by interacting with your WhatsApp Web session. We only collect information that is necessary to facilitate the synchronization of leads and contacts to your Bharat CRM instance.

• Contacts & Conversations: When you use the extension, it reads the name and phone number of the contact you are currently interacting with on WhatsApp Web to help you save them as a lead.
• System Information: Basic information about your browser and extension version to ensure compatibility and bug fixes.
• LocalStorage: We use your browser's local storage to store authentication tokens and temporary session data for communicating with Bharat CRM.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our extension functionality.
• To improve, personalize, and expand our extension.
• To synchronize WhatsApp contact data directly with your Bharat CRM workspace.
• To prevent fraudulent activity and ensure the security of your CRM data.

3. Data Handling & Security

Your data is never sold to third parties. Data collected from WhatsApp Web is transmitted directly to your Bharat CRM instance (hosted on Google Firebase) via secure HTTPS connections. We do not store your private WhatsApp messages on our servers; the extension only reads contact details when you explicitly trigger the "Link" or "Sync" actions.

4. Third-Party Services

Bharat CRM is built using Google Firebase. By using our extension, you acknowledge that your data will be processed and stored according to Google's Privacy Policy. We recommend reviewing the Google Privacy Policy for more information on how they handle data.

5. User Control

You have full control over the extension. You can:

• Disable or uninstall the extension at any time via Chrome Extension settings.
• Clear identifying data stored locally by the extension through your browser settings.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@pastelcrm.com.